1836 Country Store, Order Information

Orders are usually shipped within one to four business days. We will not bill your credit card until the merchandise is shipped. Our Shipping rates are based on United States Post Office (USPS) rates per weight of box and zip code. We do not charge any extra packaging or handling fee. More commonly we ship by UPS and sometimes USPS. We can ship by either at your choice.

International, Hawaii and Alaska Customers Please Note: On orders shipped outside of the contiguous USA, the shipping charges are calculated by weight per order. There will be no additional handling charge, just straight weight per box. We ship to Hawaii, Alaska and to foreign countries by US Mail. If you would like a quotation on shipping charges, please put "shipping quotes please" in the customer comments box at the bottom of the order form. We will e-mail you the estimated shipping costs before your order is sent. We have been doing international orders for many years and do so on a regular basis.

Note: We recycle boxes and packaging materials as much as possible and your box and packaging materials will be recycled.

Sales Tax: Orders placed from within the state of Vermont will have 6% sales tax added.

International orders (outside the US) may be subject to customs duties and taxes.

Payment Options

We will also gladly process your order by phone, or fax with Visa, Master Card, Discover or by mail with a money order or check.

Please call 9:30 AM to 4:30 PM, EST every day (802) 464-5102 for our mail order dept.

1836 Country Store
Mail Order Dept.
PO Box 578
Wilmington, VT 05363

Thanks for shopping with us! 1836 Country Store

Store Policies

We guarantee 100 % complete customer satisfaction. Any item or items may be returned within 30 days for a complete refund or replacement, not including the shipping costs, to and from. An exception to this rule would be if a food item arrived in bad condition. Then we would be willing to refund the shipping charge as well, to and from. In more than 40 years, this has only happened once, when we had a cheese wrapped in aluminum foil. The pH of the cheese dissolved the foil creating a problem. In this case we made a 100% refund of cheese and shipping costs. We discontinued selling this type of wrapping for cheese.

A exception exists for special order items. When we special order an item that is not part of our regularly listed in stock items, in the store or on the website, for special order items a refund is not possible. We will however offer for an exchange of goods for something else, should a customer be dissatisfied with a special order item. Customer pays shipping costs.

Prices on the website are subject to change without notice. Please call for current prices.

Account Information

We keep all of your account information private and do not sell it to third parties.

We do not keep credit card numbers on file and destroy them after each order.

1836 Country Store
Mail Order, PO Box 578
28 West Main St.
Wilmington, VT 05363
mailorder@1836countrystore.com
802-464-5102 retail store & mail order phone